Presto Product Support

We're here to help you—every step of the way

JackBe develops Presto, the real-time operational intelligence platform, to handle your organization's most mission-critical BI applications. Similarly, we designed our support services offerings to provide the expertise, responsiveness, and dedication mandated by such applications. Our support engineers have deep expertise in JackBe technology, and are backed closely by the JackBe research & development team.

Should you need assistance, please contact one of our JackBe support engineers. They can be reached during the standard support hours of 9am and 5pm, Monday through Friday, Eastern Time:

by phone (240.744.1279)

by email (support@jackbe.com).

by forum post (http://www.jackbe.com/forum).
You can submit your issues directly to the Support Team or you can post them on the Presto Mashup Developer Community forums; if you post to the forum, please also send an email to Support notifying them of the post.