Basic newbie questions

pbenskin
User offline. Last seen 6 weeks 3 days ago. Offline
Joined: 01/31/2011
Points: 100

I am new to mashup/app development and am looking for all of the resources I can. I feel like I'm missing something in the forums - is there a way to search? I can't see anywhere to enter search criteria or even pick from any tags.

Also, I seem to frequently get a "Session ended, please Sign In" message when using the app editor in a modal dialog where I should (re)enter my password and sign in again, but I can't get focus in the password text box (it doesn't appear disabled, just can't get a cursor in it) so I can't relogin and I lose whatever work I have done. Is this a known issue? If not, how do I report something like this?

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smitchell
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User offline. Last seen 2 weeks 5 days ago. Offline
Joined: 08/29/2008
Points: 34

Unfortuantely, there is no forum-specific search, or access to search for the entire community (on the Home page, right side). But community search includes forum posts.

In terms of session expiration and login problems for the App Editor, there are a couple of known issues in this area -- but none that exactly describe what you have been experiencing. I will add this to our issues database.

In terms of reporting bugs in general, it depends on whether you have support or not:

* If you have support, you can report issues to our Technical Support team via email at support@jackbe.com.

* If you're working from the developer edition (no support), then reporting them in the forums is exactly what to do.

In terms of other resources, try the Resouces menu here on the Mashup Developer Community. Also, see this topic in the documentation http://www.jackbe.com/prestodocs/v3.0/common/otherResources.html which has additional links, information on samples that may help, information on support/reporting issues and just general information that may help you find what you need. And of course, you can search within the documentation as well as.

Sara, technical writer/jackbe