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- ChallengeCustomers use Jenbacher products for on-site generation of power, heating, and cooling, which supports the gas industry (natural, landfill gas, coal mine gas, sewage gas, combustible industrial waste gases, and biogas). They were unable to capture a single view of statistical information to monitor the performance and metrics to track their customer's power, heating and cooling environment.
- SolutionAn App dashboard that combines engine service diagnostics with their remote monitoring system, customer's environment and engine application performance statistics. All Apps can be accessed through their company service JBoss portal.
- BenefitsReduced response times for required machine maintenance while being able to have a 360 view of their customer's remote environment ensuring better customer service.
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